Business IT Support
Get fast help from our support team. Use the help desk portal for tickets, tracking, and updates, or email support@aristatech.com.au to log a request.
Help Desk Portal
Log and track support requests through the Arista help desk.
TeamViewer Tools
Use TeamViewer Host for managed access and QuickSupport for assisted support sessions.
Email Support
Log tickets by email at support@aristatech.com.au and our support team will respond promptly.
Urgent Assistance
For urgent issues affecting operations, call 1300 650 056.
How Support Works
Log requests through the help desk portal for visibility, ticket tracking, and prioritisation. Tickets can also be logged by emailing support@aristatech.com.au. Critical issues can be escalated by phone.
What to Include in a Ticket
Include user impact, screenshots, and timing details to help our team triage faster and resolve issues with fewer back-and-forth messages.
Need Ongoing, Proactive Support?
Talk to us about managed support that reduces downtime and improves performance.